Certification FAQ

Certification FAQ

Is there any difference between the proctored and Web-based CERTIFICATION examinations?

The only difference between the proctored exam and the Web-based exam is the convenience in how the exam is administered.

Web-based exam:
Once you are ready to take the CERTIFICATION exam, an e-mail will be sent to you with your username, password and a link to the CERTIFICATION Web-based exam. The Web-based exam can be taken from any computer with an Internet connection, but keep in mind that this is a timed exam. You will want to take the exam during a timeframe in which you will not be interrupted.

Proctored exam:
During the application process you will designate a proctor for your exam. A sealed copy of the exam will be sent directly to the person designated as your proctor. The proctor may be someone who is already certified or a person from your organization who is senior to you and is willing to affirm that you complied with exam procedures.

Both exams consist of the same number of questions for which you are allowed four hours to complete.

Will my employer and/or supervisor be notified of whether I pass or fail the examination?

Caucus will release test results to you immediately upon completion of each exam. Caucus will only forward your test results to a third party if you provide written consent and include the name and address of the third party.

How many times can I retake the CERTIFICATION exam? Is there a fee?

You can retake the exams 3 times at no additional charge. Beyond this, there is a fee associated with retaking the Certification examinations. If you are unsuccessful on the Certification examinations after four consecutive attempts, you may retake the examination again after a thirty-day waiting period. The testing fee for each of these retakes is $150 for members and $225 for nonmembers.

Is the information I provide on the application and my examination scores kept confidential?

Yes. Caucus treats all personal information as confidential. Caucus will not distribute your personal information or examination scores to any third party without your written consent.

Whom should I contact if I have additional questions?

You can contact the Director of Certification by telephone at 1-407-740-5600.

I am interested in earning my CERTIFICATION. Where do I start?

The best place to start is right here on the Caucus Web site. Here you can review eligibility requirements, exam information, and register for the program of your choice. Click here to register for the CERTIFICATION program now.

What study materials are available, and does Caucus recommend anything?

You can register for the Value Pack webinar series by clicking here . Once you have registered and paid for the Certification examination, you will be provided with access to the Certification Review webinar series. Additionally, CAUCUS members receive a 20% discount on this purchase.

Can I take the CERTIFICATION at my place of work?

Yes. The Web-based exam may be taken from any computer with an Internet connection.

How are the exams scored? What constitutes a passing grade?

The CERTIFICATION examination is based on a point system. A minimum score of 70 percent is needed in order to receive the CERTIFICATION designation.

Do my exam scores ever expire?

Your exam scores expire if, over the course of three years, you have not earned the proper number of Certification eligible continuing education credits needed for Certification renewal. If you have not earned the proper credits, then you will have the option to retake the Certification examination.

How long does it take Caucus to process my registration?

Registration through our website is instantaneous. Manual registration through calling our office can take up to 2 business days.

How do I document my work experience?

Once you register for the program, you will be required to provide documentation to support you qualifications.

How do I stay current on certification information?

The best way to stay current on certification information is to visit our Web site HERE. Updates regarding the CERTIFICATION examination will be posted here.

How long is my certification valid?

CERTIFICATION designation is valid for three years. During those three years you will have the opportunity to earn credits toward your CERTIFICATION renewal. Visit www.caucusnet.com to review the CERTIFICATION renewal program requirements.

How do I earn Certification points or continuing education hours (CEHs)?

To maintain the Certification designation you must accumulate forty credits in the areas of continuing education, professional development or other spheres such as leadership, instruction or published writing. Points for renewal must be earned within three years of the date appearing on your certification, or from the date of your last renewal, whichever is applicable. You will also need to submit a completed Certification renewal form. Click here to review a detailed description of point values.

My certification has expired. What do I do now?

You have two options once your certification has expired. They are as follows:

  1. If you have completed the forty credit points needed to renew your CERTIFICATION certification, please send your renewal application, renewal payment, and documentation of how you earned your forty credit points to the Director of Certification.
  2. If you have not completed the required forty credit points, you have the option to pay the renewal fee and retake the Certification examination.

Is it possible to get a replacement or additional certificate from Caucus?

If you have lost your certificate, you may notify the Director of Certification by telephone, 1-407-740-5600, or click here to let us know and a replacement will be provided to you. Additional certificates are not available.