Caucus FAQ: Technical Support [People][>Caucus<][Conversations][Caucus Systems]
  1. Where are the technical support documents?

    See the Technical FAQ area, and the Caucus Documentation Library.

  2. What about on-line technical support?

    We run several conferences dedicated to customer questions and technical support.  (Many of these are open to everyone, but you'll need to register a userid if you're not already a member.)

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      Caucus Questions A public area for general questions and discussion about Caucus
    Installation and Setup Information for potential customers who have downloaded and are installing a 30-day Caucus trial kit
    Technical Support 4.0  The official technical support conference (limited to Caucus Systems customers)
    Organizers A place for Caucus conference organizers to share their experience and information (also limited to Caucus Systems customers)

    E-mail support for customers with maintenance agreements is also available at support@caucuscare.com.

  1. What is a maintenance agreement?  How do I obtain one?

    Maintenance includes software upgrades and technical support.  30 days of free maintenance is included with the purchase of each Caucus license.

    For more information about maintenance, and purchasing a maintenance agreement, please contact us directly at sales@caucuscare.com.